Be an ambassador for Absolution. You are the face of the brewery when people visit the Tap Room. Create a welcoming environment for our customers. Ensure that all internal, local, state and federal laws, regulations, and policies are implemented and followed within the Tap Room.
Maintain daily cleanliness of the Tap Room, draft cold box and surrounding areas.
Ensure that all staff are pouring and serving beer correctly and are maintaining a clean workspace, bar, bathrooms, and tables before, during, and after hours of operation. Ensure the staff has a deep knowledge of all the beers on tap and ABC process and procedure for labelling and recording keg sales.
Schedule, train, and discipline Tap Room staff.
Maintain inventory of all kegs, cans, Crowlers, glassware and merchandise.
Book and manage food truck schedule, create, and maintain relationships with local food providers.
POS system knowledge, maintenance, troubleshooting, and issue resolution.
Open and close cash register and POS system daily during hours of operation.
Maximize company financial health by staffing the Tap Room appropriately, minimizing waste and making sure staff are fulfilling their responsibilities and departing and arriving at the appropriate times.
Quality Control. Taste beer taps daily to assure the highest quality is maintained; look, smell, taste.
Report to management to coordinate day-to-day operational flow.
Complete Weekly Operations Report to the CEO.
Planning and executing special events in the taproom. Ensure staff knows of upcoming events/specials and is informing customers. Work with management to creatively promote new beers & events. Make sure all new beers are correctly listed on our electronic menu system and tasting notes are available for all staff to review.
Resolve guest issues with patience, sensitivity, and efficiency.
Create lists of necessary tap room supplies to restock, communicate, and receive reports as well as review To Do list for Tap Room.
Participate in weekly team meetings at the brewery.